Survey: Self-Service Affected person Scheduling Has Highest ROI in Digital Well being

Self-service affected person scheduling was described as having the best return on funding amongst digital well being options in a survey of 100 hospital and well being system leaders

Panda Well being launched a report on perceptions about digital well being adoption based mostly on the survey performed by in September 2023 by healthcare consultancy Sage Progress Companions.

Panda Well being is a market that connects patrons and sellers of digital well being applied sciences. By means of its market, Panda vets and assesses digital well being applied sciences throughout dozens of classes and invitations these suppliers that meet its practical, technical, and repair necessities to take part within the market. Well being programs utilizing the Panda market store and procure the applied sciences that meet their wants, and Panda assists with the choice, implementation, and ongoing contract administration.

The Atlanta-based firm was established in 2020 by founding well being programs Gundersen Well being System, CentraCare, ThedaCare and improvement companion Fitzroy Well being. The corporate’s second spherical of funding was led by Vizient and included healthcare suppliers Bellin Well being, BJC HealthCare, Dartmouth-Hitchcock, Ochsner Well being, UW Well being, Yale New Haven Well being and know-how companion CitiusTech. 

In February 2022, Panda and Sage surveyed 100 hospital executives and located that about half of hospital programs lack a proper digital well being technique, leading to a sluggish and reactive procurement course of. That course of is hindered by the scale and scope of the digital well being market, which has hundreds of options throughout a number of classes, the research discovered.

Along with self-service scheduling having the best return on funding, different findings of the 2023 survey report embody: 
• Survey respondents indicated that Cybersecurity (84 p.c) and Telemedicine (80 p.c) are among the many mostly adopted options; whereas Digital Nursing (13 p.c) and Autonomous Medical Coding (11 p.c) are the least adopted.
• These surveyed mentioned that Distant Affected person Monitoring (86 p.c) may have essentially the most optimistic future impression on hospitals.
• It was discovered that Hospital at House (40 p.c) and Digital Care Navigators/Chatbots (42 p.c) have been options that had the bottom satisfaction charges amongst present customers.