Kino Servín on the roles that led him to his present work, his love of languages, and the way he looks like he may be his genuine self at HealthSherpa

By HealthSherpa

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HealthSherpa strongly believes in creating inclusive, equitable areas, which construct belief, respect and a way of belonging which might be vital to our tradition and work. We’re excited to function our colleagues and listen to extra about their experiences at HealthSherpa, from their first touchpoints all the way in which as much as their tenure and progress. On this submit, hear from Agent Help Lead Kino Servín, about earlier roles that led him to HealthSherpa, how he reveals up as his genuine self, and his love for languages.

Previously I labored for a grassroots group that linked Californians to reasonably priced well being care. When I discovered the job at HealthSherpa, it was a possibility to return to working with the Inexpensive Care Act (ACA) and serving to folks make higher selections about their healthcare. At HealthSherpa I assist shoppers discover educated brokers and guarantee brokers can present shopper help – solely this time, in a nationwide setting.

I come from a predominantly Latino group; a number of people in the neighborhood don’t converse English or have entry to sources in regards to the ACA. HealthSherpa actually makes a distinction for these communities.

Most significantly, it permits me to be my most genuine self. I’ve an image of my associate & little brother as my work profile image on Slack. It helps begin the dialog with different folks – who am I personally, and who’re the folks on this image? I’ve discovered HealthSherpa extraordinarily open and understanding. After I speak to folks right here who’re taken with studying extra about me, I can inform they’re not simply asking for the sake of asking – they’re genuinely taken with desirous to know extra about me and my life. It’s this sort of tradition that has made me really feel extra snug right here than I’ve in some other job.

I’m arising on three years at HealthSherpa and we’re about to enter what can be my third Open Enrollment Interval (OEP). I’ve accomplished numerous issues in my time right here that I didn’t anticipate. I’ve spoken on webinars, led trainings – issues that in the end assist insurance coverage brokers determine what data they want with the intention to excel of their work.

Total, I’m most pleased with having helped develop a powerful data base for brokers through the years I’ve labored right here. What we’ve constructed over the crucible of OEP these previous few years has exemplified the teamwork ethos that you simply’ll discover at HealthSherpa. To look again and take into consideration what I’ve accomplished right here – it’s eye-opening, in a great way. It makes me suppose, “Wow, that is what we’ve been in a position to accomplish; that is how I’ve grown.”

• Be your most genuine self. We’re extraordinarily personable at HealthSherpa; it might probably really feel daunting, particularly in an interview, to come back out of your shell. However that’s essential to standing out.
• When you’re right here, I’d strongly advocate you embrace the unknown. You may need a baseline thought of what the ACA is, however as you dive deeper, there’ll all the time be some ingredient of the ACA that you simply’ll encounter, and also you received’t acknowledge or perceive it straight away. These are alternatives to study one thing new, and your crew will assist you to determine it out. It’s vital to help one another in our work, in order that we are able to additional deepen our data base.

I really like practising languages and translating for folk in numerous methods. I’ve love each for the languages themselves, and in addition the educational and acquisition of language abilities. For me, studying languages is about attending to know folks and their environments. It’s a talent, nevertheless it’s additionally a method to study extra in regards to the world.

I’m bilingual in Spanish and English and in addition realized Japanese as a baby. Later in life, I studied French and German as properly. I really feel like I can’t fairly name myself a polyglot, however at residence there are phrases, phrases, and entire sentences in Japanese or Spanish though we primarily converse English- it’s a little bit of a whirlwind.

Wish to work with Kino and the remainder of our phenomenal crew? Click on right here to discover present openings and listen to from extra teammates at HealthSherpa!