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Cisco Launches CCST IT Assist Certification: Your Pathway to a Profession in IT

Cisco Launches CCST IT Assist Certification: Your Pathway to a Profession in IT


Have you ever ever thought of pursuing a profession in data know-how (IT) or IT help however discovered your self uncertain of the place to start out? I understand how you are feeling; I began my profession at Cisco within the Technical Help Middle (TAC), speaking instantly with prospects as a TAC engineer. I realized I wanted the talents to speak motion plans, suppose critically, and troubleshoot to unravel issues. This was along with creating networking abilities (together with some basic working system IT information). If this feels like one thing you’d like, preserve studying as a result of we now have thrilling information.

Within the coming months, we’ll unveil a brand new entry-level Cisco certification referred to as the Cisco Licensed Assist Technician (CCST) IT Assist. The CCST IT Assist certification is particularly crafted to cater to the wants of people desirous to kickstart their journey in networking and quickly enter the IT workforce with job-ready abilities for entry-level roles in IT help. 

CCST certification prepares you to enter the demanding IT trade 

Entry-level IT help positions provide a wonderful pathway to get conversant in the trade, develop important abilities, and finally transition into extra specialised roles inside IT Networking and Community Engineering. The brand new CCST IT Assist certification will put together you for typical entry-level IT help roles that contain providing steering and technical help to customers coping with {hardware} and software program. These customers might be inside members of an organization or exterior prospects. 

It’s no secret that IT help jobs are rising in reputation. The truth is, the pc and IT sector is projected to develop a lot sooner than the common of all occupations between 2022 and 2032.* Simply go searching in any respect the brand new know-how bobbing up! The job marketplace for laptop help specialists is bound to develop as quick as know-how, and their technical help can be essential to customers who’re navigating new {hardware} and software program. 

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Anybody who makes use of computer systems, the Web, or digital know-how will want an IT help specialist. From giant company headquarters and IT firms to small name facilities, you’ll have a variety of choices and industries which can be positive to want this kind of experience.  

As an IT help specialist, your job duties would come with: putting in or fixing {hardware} and software program, resolving person points, sustaining networks and laptop programs, and saving the day as a help-desk technician. Communication channels for offering help vary from cellphone and e-mail to speak and social media. 

Hone your abilities for entry-level IT help job duties

Gaining this new entry-level Cisco certification will make sure you’re well-versed within the job-role abilities wanted to finish the widespread duties within the tech trade. One of many distinctive facets of this certification is you’ll not solely develop technical abilities, however you’ll be taught to make use of interpersonal abilities, corresponding to communication, energetic listening, and expressing technical ideas. 

Different vital abilities and duties related to IT help specialists embrace: 

  • Troubleshooting {hardware} points that contain ports and cables in addition to connectivity and useful resource entry points. 
  • Troubleshooting operation programs and utility points, corresponding to show settings and updates on Home windows and MacOS working programs and cell system points. 
  • Coping with widespread threats to the top person, corresponding to malware, phishing, and Personally identifiable data (PII) information. 
  • Leveraging a broad set of instruments, together with Synthetic Intelligence (AI). 
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The CCST IT Assist certification clears a pathway to extra superior certifications 

The brand new CCST IT Assist certification can be an ideal stepping stone that may lead you to internships and apprenticeships. And that’s not all; along with validating your information and expertise to construct your {qualifications}, you’ll even have a transparent pathway to progress to increased certifications (corresponding to CCNA, Safety, and CyberOps) and extra superior job roles. 

Cisco helps you thru your total profession by equipping you with the talents to advance your profession, earn prime greenback, and be a pacesetter within the tech trade. Plus, the Cisco Studying Community provides you the possibility to be taught extra about Cisco’s studying portfolio and certifications obtainable at present and to become involved with our energetic tech neighborhood.  

Whether or not you dream of a profession within the tech trade, get pleasure from serving to folks, or love fixing issues, this new certification may very well be simply what you’re searching for. With a CCST IT Assist certification, you aren’t simply gaining a qualification — you might be unlocking the door to a rewarding and quickly rising profession in IT. 

Prepare for the CCST IT Assist certification

Get able to embark in your journey with Cisco’s CCST IT Assist certification! The CCST IT Assist examination goes dwell in June 2024, and the examination subjects can be obtainable within the coming weeks. Don’t miss out on this chance to make a distinction within the tech trade. Take the subsequent step and enroll to be the primary to listen to the most recent CCST certification bulletins.

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Use #CiscoU and #CiscoCert to affix the dialog.

* Occupational Outlook Handbook: Laptop and Data Know-how, U.S. Bureau of Labor Statistics, September 6, 2023. [source]

Learn subsequent:

New Entry-Degree Cisco Certifications to Begin Your IT Profession

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