Aflac Dental and Imaginative and prescient Companions With SKYGEN to Advance Buyer Expertise

(PRESS RELEASE) TAMPA, FL — Aflac, a number one supplier of supplemental insurance coverage within the U.S., introduced that its Dental and Imaginative and prescient division has engaged SKYGEN to proceed enhancing the client satisfaction journey. SKYGEN is a U.S.-based, premier expertise accomplice with a concentrate on dental and imaginative and prescient insurance coverage that serves practically 50 million members throughout all 50 states. SKYGEN’s a long time of {industry} expertise, superior expertise and progressive options will present a service mannequin that can each enhance the expertise for all stakeholders and assist the longer term progress of Aflac Dental & Imaginative and prescient.

This partnership with SKYGEN will allow Aflac to offer further assist for its claims and billing processes via the infusion of industry-leading automation, enhancing pace and accuracy designed to enhance the client expertise. The SKYGEN Dental Hub affords a single level of connection to raised align suppliers, insurers, sufferers and {industry} companions, enabling on the spot connectivity that can guarantee a extra constructive expertise for all events. Members will even notice larger ease in figuring out suppliers who greatest meet their wants and determine lined companies and claims historical past together with entry to academic data and key further administrative information and reviews via the SKYGEN member portal.

“As a part of our plan to broaden capabilities to proceed enhancing the client journey, SKYGEN’s highly effective set of progressive options will assist buyer satisfaction and retention in addition to promote gross sales progress on condition that prospects shall be extra more likely to take into account different Aflac merchandise based mostly on a constructive expertise with Dental and Imaginative and prescient,” stated Aflac senior vice chairman, Aflac Advantages Options Jon Edgington. “This partnership will create further efficiencies, guaranteeing that we ship on the Aflac promise to offer advantages that our prospects want shortly and precisely. It’s equally vital to Aflac that SKYGEN aligns with our lengthy historical past of collaborating with moral, extremely expert, reliable companions who present a number of benefits for the enterprise.”

SKYGEN is the trusted accomplice for specialty advantages payers and authorities businesses liable for the supply and administration of dental and imaginative and prescient advantages. By means of cutting-edge expertise and repair options, SKYGEN empowers shoppers to grow to be essentially the most environment friendly, efficient healthcare organizations within the nation.

“This collaboration with Aflac represents SKYGEN’s dedication to shaping the way forward for dental and imaginative and prescient advantages and enhancing efficiencies and entry in healthcare,” stated Steve Berryman, SKYGEN CEO. “We sit up for leveraging our industry-leading software program purposes, in addition to our expertise with information safety and knowledge safety, to reinforce the general person expertise for Aflac’s intensive buyer base.”